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Homeowner reviewing backflow prevention testing notice

Got a Backflow or Cross Connection Testing Notice? What to Do Next

A backflow or cross connection testing notice can be confusing. Learn what it means, what to do next, and why testing matters.
Adding salt to residential water softener system

How Long Should a Water Softener Last in Kitchener-Waterloo?

Learn how long water softeners last, why they matter in Kitchener-Waterloo, and how the right system can protect your plumbing, fixtures and appliances.
Homeowner listening for unusual noises from a basement water heater.

What a Knocking, Hissing, or Noisy Water Heater Could Mean

Learn what knocking, hissing, banging, and other unusual water heater noises mean, plus when to call a professional plumber.
Cloudy tap water being poured into a drinking glass.

Why Your Kitchener-Waterloo Tap Water Looks Cloudy

Learn why your KW tap water may look cloudy and what hard water, plumbing, and local water changes could have to do with it.
Spring flowers

Prepare Your Sump Pump for Spring Thaw

Ensure your sump pump is ready for spring thaw and rain. Check its function and clear snow buildup.
Outdoor tap during frost

Prevent Winter Faucet Damage: Drain & Shut Off Tips

Prepare for winter! Drain and shut off outside faucets to prevent cracks and leaks. Avoid water damage!